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Often we are called in to examine a project that was installed by another contractor. In this particular case, we bid the project and lost. Almost a year later, we were contacted by Bryant (the air conditioning manufacturer) and were asked to examine a job in which the client was extremely upset about. We visited the project and saw the work that was being done, and in fact it was abominable. We entered a bid to repair the work and again we were told our price was too high. Finally, another 8 month later, the homeowner contacted us because he saw from the Bryant website that we were factory authorized. We were again invited to the house and it was at that point the homeowner decided to authorize the repairs.
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Almost 3/4 of the equipment that was put in was unable to work in it's current state. We disconnected everything and kept only the main units.
We re-manufactured the ductwork and re-installed the equipment from the ground up. We were able to deliver a properly working system to the client.
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To make a long story short, the homeowner paid almost 25% more to have the system installed and later repaired and re-installed than our original installation would have cost.
Sadly, in the end, we were not able to repair all of the problems with the radiant heating system because it would have required several sections of flooring to be removed, and the client decided to stop investing money and accept the outcome. |
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The moral of the story is that a cheaper job is just that...a cheaper job! Good jobs aren't cheap, and cheap jobs aren't good! |
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